Optimorent
Sicily - Catania Airport - Fontanarossa, Italy
Directions to desk
Location outside from ARRIVALS TERMINAL. After leaving the baggage claim hall turn immediately right, go straight away and exit the Arrivals Terminal. Go through the bus stop area, walk for around 100 meters, and look for the Catania Airport external Car Rental Building where lots of the major car rentals (Avis, Budget, Europcar,) offices are located. You will find our office inside the Car Rental building: the office is shared with con Sc Rental Car In case of problems call the phone number the following telephone number +39 351 6166195Ufficio fuori dal Terminal Arrivi Dopo are lasciato l'area di ritiro bagagli girare immediatamente a destra, andare avanti ed uscire dal Terminal Arrivi. Attraversare l'area di fermata degli autobus camminare per circa 100 metri e raggiungere l'edificio dedicato agli autonoleggi dove si trovano le principali compagnie di noleggio (Avis, Budget, Europcar). Troverete il nostro ufficio all'interno di questo edificio: l'ufficio è condiviso con con Sc Rental Car In caso di problemi chiamare il numero di telefono +39 351 6166195
Supplier details
Address
VIA FONTANAROSSA 20, CATANIA
Opening Hours
| Sun | 08:30 - 21:00 |
| Mon | 08:30 - 21:00 |
| Tue | 08:30 - 21:00 |
| Wed | 08:30 - 21:00 |
| Thu | 08:30 - 21:00 |
| Fri | 08:30 - 21:00 |
| Sat | 08:30 - 21:00 |
Useful Information
Drivers Age
25 to 75 Years
Young Drivers Age: 20 to 24 Years Charge 12 EUR per Day Includes 22% Tax
Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Cross Border travel is allowed to the following countries:
Germany, Austria, San Marino, France, Spain, Switzerland, Croatia and Slovenia. The cost of this €25.20 per day.
Please note insurance coverage may change if you travel to areas Campania and Puglia - please check with the car rental agent before you travel.
Please check with the rental provider in advance that the vehicle has the proper equipment in accordance with local traffic rules of the country or region you intend to travel to (eg. Winter tyres).
Cancellation and no-show policy
What is your cancellation policy for fully prepaid or part-paid bookings?
1 - If you cancel 48 hours prior to your pick-up, you will be refunded in full.
2 - If you cancel less than 48 hours in advance of pick-up, you will receive a refund minus SGD173. If your online payment is less than SGD173, no refund will be made for your car rental booking.
3 - If your booking is made less than 48 hours before pick up, the cancellation policy will automatically apply to your booking.
4 - All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time and not with the car rental provider.
5 - You can make any changes to your booking up to 48 hours before pick-up, with no additional charge, however, live pricing will apply. If you amend your booking less than 48 hours in advance of pick-up, the amount you currently paid will be carried over to your new booking minus a late amendment fee of SGD94.00. If you have paid less than SGD94.00, no amount will be carried over to your new booking.
6 - If you cancel your booking less than 48 hours before pick-up you will be charged a cancellation fee of SGD173. If you have paid less than SGD173, you will not be charged more than you currently paid.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.
What is a no-show?
A ''no-show'' occurs for the following reasons:
1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the agreed time and date selected without notifying our customer service team of any delay before the pick-up time.
3 - Your flight is delayed which results in a late arrival at the rental desk and your flight number was not provided.
4 - You failed to provide the documentation that's required to pick up the car.
5 - You failed to provide a credit card in the main driver's name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In the event of late arrival to the rental desk, and you failed to make contact with our customer service team before the pick-up time or your incoming flight details were not added to your booking, we cannot guarantee that the car will be available. In such a case, unless the car hire has been canceled at least 48 in advance, you will not be entitled to a refund.